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In an emergency, every second counts.
If you can no longer get to the door yourself, emergency services won't lose valuable time. A securely deposited key guarantees immediate assistance – without expensive damage from forced entries.
What sets Gardia® apart from all others? See for yourself.
Due to the increasing risk of injury, discussions should be held openly with older people about measures that would allow quick access to the affected person in an emergency.
In an emergency, every second counts. With a secure access solution, you enable rescue workers to help quickly.
With a key safe, your door remains undamaged. They ensure that emergency services have access without anything needing to be damaged.
Choose the solution that suits you: From key handover to smart door lock.
Our solutions are secure and protect your home – both in everyday life and in emergencies.
The Abus KeyGarages are ideal for seniors who want to provide secure and easy access to keys for family, caregivers, or other trusted individuals.
The Nuki Smart Lock Go is an ideal solution for seniors who want to make their everyday lives safer and more comfortable. It simplifies access for family, caregivers, or emergency services in an emergency, while also providing added security and independence.
MyGardia App
Deposit during the setup process
Receive maximum protection in an emergency by depositing your key box directly at the facility – available only with an active emergency call centre subscription.
Regarding the settings:
Key box can be added or changed anytime via Settings → Add or change access solutions (only with an active subscription).
Procedure for a possible door opening The locked door will always be opened with the least possible damage; if necessary, access will be provided via an open window or balcony door. Forcible entry is necessary only in a few cases. The building will subsequently always be secured by the emergency services or the police so that no unauthorized person can enter the building. If the locking cylinder is replaced, the new key will be handed over to a relative or the wearer themselves.
Costs for a door opening Emergency services generally do not charge any costs. If costs are incurred nonetheless, these are usually covered by the health insurance company. Any costs incurred for damages or replacement of the locking cylinders on the door depend on local circumstances. For guidance, you are welcome to contact a local locksmith.
Information sharing with relatives If the bracelet wearer appears confused, is demented, or is in shock, the emergency services will also contact relatives. The same generally applies if the wearer is taken to a hospital. As soon as we have transmitted the emergency call to the emergency services, further communication with both the wearer and relatives will be exclusively via the emergency services. We do not receive any further information about the course of the rescue operation and can therefore unfortunately not provide any further details.
Note: For the Plus and Premium subscriptions, information about key storage can be stored in the app. We do not provide a care service or a key box ourselves, but we enable the secure storage of relevant information in the app.
You can choose between several possible storage locations for your key and store corresponding information there:
Key box
Neighbour
Care service
Other
This allows emergency service personnel to quickly access this information in an emergency and open the door with the help of the stored key.
The emergency process can be triggered in two different ways:
1) You press and hold the fixed emergency button on the bracelet for 3 seconds, thereby activating the emergency process yourself.
2) The fall detection of the Gardia emergency bracelet detects a fall and automatically initiates the emergency process.
In both cases, whether manual or automatic, the bracelet vibrates, flashes, and beeps for 20 seconds. During this time, the wearer has the option to cancel the emergency call by repeatedly pressing the emergency button. This can be helpful if the emergency call was triggered unintentionally. If the emergency call is not cancelled, an emergency call is sent to the My Gardia App of the emergency contacts.
After a successful emergency call has been placed, your emergency contacts will be immediately informed via the My Gardia App and can establish a direct voice connection with you or navigate to your location.
Should you have additionally booked the Bosch emergency call centre, your emergency call will be forwarded directly to a 24/7 emergency call centre. This centre can establish a voice connection with you and take all necessary measures to get you help as quickly as possible.
Click here for the video instructions on the emergency call process: Gardia emergency bracelet with fall detection: The emergency call process for wearers and emergency contacts.
The Gardia emergency bracelet can be used throughout Europe. The integrated SIM card offers extensive network coverage and supports multiple networks in each connected country to provide you with optimal reception quality. This means you are always on the best network, which ensures emergency transmissions in most cases. Please note that 2G mobile reception is required at the location where the Gardia emergency bracelet is used.
A list of available countries and regions can be found here (In these countries, emergency calls to private emergency contacts are possible):
Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, and Cyprus.
The 24/7 Bosch emergency call centre is only available in the following countries (In these countries, emergency calls to private emergency contacts and to the Bosch emergency call centre are possible):
Austria, Belgium, Bulgaria, France, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, and United Kingdom.
In Switzerland, the 2G mobile network has already been switched off, which is why the Gardia emergency bracelet cannot be used there.
