Compliance Updates
Last updated April 2026
Announcement of Changes to Gardia Terms of Service
About this page
This page informs Gardia customers about changes to the Gardia Terms of Service or other online terms, policies, or statements where notification is required. Please note that further changes to the displayed terms may be made before or after the specified start date, provided that the relevant notification requirements are met.
Upcoming changes
We are making changes to certain Terms of Service (listed below) that govern your relationship with Gardia. These changes will automatically take effect on the dates specified below.
Required actions
Please read the notices below carefully and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to the respective changes. Otherwise, you do not need to do anything to agree to the changes. However, if you wish to reject the changes, please send us an email to support@gardia.net or fill out our contact form here: https://gardia.net/pages/kontakt.
Announcements
Changes to the Gardia Privacy Policy: Extension to include Hubspot as a CRM tool
Effective April 10, 2026:
3.11 CRM, Sales, and Lead Management
Purpose: Management and maintenance of relationships with customers, prospects, and other contractual or business partners (B2B), including lead management, qualification and prioritization of leads, documentation of communication and contract histories, planning and control of sales activities, and enrichment of contact and company data from public sources and specialized B2B data providers.
Recipients: HubSpot Ireland Ltd, Hubspot House, 1 Sir John Rogerson's Quay, Dublin 2, D02
CR67, Ireland
Processed data:
- Name
- Business contact details (e.g., email address, phone number, business address)
- Company-related data (e.g., company name, industry, company size, function/position, department)
- Data on contractual processes and inquiries (e.g., offer number, service interests, history of inquiries and processes)
- Communication and interaction data (e.g., appointments, meeting notes, participation in events/webinars, reaction to emails, retrieval of content)
Legal basis:
- Fulfillment of contract and performance of pre-contractual measures according to Art. 6 para. 1 lit. b GDPR, insofar as we have a (pre-)contractual relationship with you/your employer.
- Furthermore, legitimate interest according to Art. 6 para. 1 lit. f GDPR in the efficient organisation of sales and business relationships, targeted B2B communication, and the optimization of our products and services.
Insofar as we process personal data for direct marketing purposes, you can object to this processing at any time with future effect.
Storage period: For the duration of the business relationship or as long as there is a legitimate interest in further storage (e.g., tracking inquiries, maintaining business relationships); subsequent deletion or anonymization, unless legal retention periods prevent this. Contact data of prospects/leads with whom there has been no interaction for a longer period will be regularly deleted or only further processed in anonymized form for statistical purposes.
Extension of the GTC to include the Referral Program Effective April 1, 2026:
- Referral Program and Free Trial Subscription
Customers have the option to share voucher codes with third parties as part of a referral program. Persons who redeem such a voucher code ("Recipients") will receive a bracelet including a free trial subscription for a period of 30 days.
After the free trial period expires, the subscription chosen by the recipient will automatically continue for a fee, unless it is cancelled before the end of the trial period. If no paid subscription is taken out, the bracelet must be returned to the provider within four (4) weeks after the end of the trial period.
If the return is not made within this period, the provider is entitled to charge the recipient the value of the bracelet, up to a maximum of the no-obligation recommended retail price (RRP) valid at the time of invoicing.
The provider will remind the recipient to return the item at least once within the return period. The obligation to return the item on time remains unaffected.
