Once
Gardia Bracelet
The one-time acquisition costs are not covered by your long-term care insurance.
Reimbursable
Full protection.
See pricing
Full protection.
From €0* per month with a care degree.
- You are buying the bracelet only.
- We'll handle the paperwork. Digital application in just a few minutes.
- No risk during the exam. The subscription remains free of charge for that period.
Prices
What does the nursing care insurance cover, and what do you pay yourself?
The Gardia bracelet is a one-time purchase. From care level 1, the care insurance fund can cover almost all monthly service costs:
- Statutory insurance: We bill the fund directly. Your out-of-pocket contribution is €0.
- Private insurance: You submit our monthly invoice to your fund. Your out-of-pocket contribution is only €2.55.
Monthly
Premium Subscription
Reimbursable
€0 per month possibleinstead of £27.90/month
Includes app, fall detection, and 24/7 emergency call centre. Ongoing service costs can be covered.
The reimbursement concerns the monthly service fees. The long-term care insurance fund will decide after reviewing the application. You only buy the bracelet once. The Premium subscription remains free of charge during the review process, and if approved, can be permanently covered by the long-term care insurance fund.
We take the work off their hands.
3 Steps to Reimbursement
1
Order bracelet once
Order bracelet once
You purchase your Gardia bracelet once and can start immediately. The monthly service costs can be reimbursed.
2
Guided Online Application
Guided Online Application
No bureaucratic frustration. Our digital assistant guides you step-by-step through the application process. We'll take care of the rest.
3
Refund received
Refund received
If the application is approved, the long-term care insurance will generally cover the monthly service costs. If not, you can cancel the subscription monthly.
The application process
1
Order emergency bracelet
Order your Gardia emergency bracelet easily online via our website. Add the bracelet to your shopping cart and complete the order process.
2
Shipment of the bracelet
Your order will be processed immediately. We will ship your bracelet within 2-5 business days. You will receive a shipping confirmation via email with a tracking number.
3
Link to application will be sent
After you place your order, we will send you an email with a link to apply. You can use this link to create a Gardia account in advance and start the application process.
As soon as your bracelet arrives, you can log in to the My Gardia App with the access data you created earlier. If you wish, you can also complete the application directly in the My Gardia App once you have received the bracelet. In addition, you can pre-configure and apply in the customer portal.
4
Fill out and sign the application online
Fill out the application online and sign it digitally. Alternatively, you can complete the application directly in the My Gardia App once you have received your bracelet. Please note that processing your application may take approximately three weeks. You will receive the decision by email.
If the application is rejected:
In the event of a final rejection, your subscription will automatically end after seven days. You can then book the Basic or Plus subscription or return the bracelet easily.
1
Log in to your My Gardia app
Log in with your credentials in the My Gardia app or in the customer portal.
2
Submit the application
In the My Gardia app, navigate to Settings and then to the Nursing Insurance Reimbursement menu item. There you will find the option to submit your claim for cost coverage.
3
Waiting for application confirmation
After submitting your application, your existing subscription will continue until the long-term care insurance fund has made a decision on your application. Please note that processing your application may take approximately three weeks.
If the decision is positive:
- Your subscription will automatically change to the Premium Subscription.
- Your old subscription will be automatically cancelled.
If the application is rejected:
- Your current subscription will remain unchanged.
4
Old subscription will be automatically canceled
Once your application has been approved and the switch to the Premium subscription has been completed, we will take care of cancelling your previous subscription. You don't have to do anything else.
*Note
- Please note that microsynetics GmbH has no influence on the decisions of the long-term care insurance fund and does not guarantee the completeness of the information provided herein. The decision on cost coverage is always made individually by the long-term care insurance fund within the framework of a case-by-case review. Therefore, we cannot make a reliable statement as to whether and when an application will be approved or rejected. However, we are happy to assist you with advice and support during the application process.
- For IKK Classic, IKK Südwest, and AOK Rheinland-Hamburg, cost coverage is restricted and cannot be guaranteed at this time. If you have any questions, please contact our customer support at support@gardia.net
- In Austria, the product is not listed in the list of aids, so cost coverage by Austrian health insurance companies is currently not possible. Furthermore, there is no alternative option for billing or cost coverage by public or private bodies in Austria.
Premium subscription
Your Benefits with the Premium Subscription
If you have care grade 1 or higher, your long-term care insurance can cover the monthly costs of the Premium subscription. The Gardia bracelet is a one-time purchase.
Monthly tariff refundable
Ongoing service costs can be fully covered by the long-term care insurance fund. The device price is a one-time charge.
Everything included with the subscription
Fall detection, app, and 24/7 emergency call centre are included. For those with statutory health insurance, it's completely free of charge; for private insurance, there's only a minimal co-payment of approximately €2.55 per month.
No financial risk.
If the application is not approved, the Premium subscription will automatically terminate without any action on your part.
Made for independence
Her life, at her pace.
Put it on and get on with your day.
No smartphone, no wifi, no clunky panic button. Just a slim bracelet that works on its own and looks like something you would choose to wear.
It keeps watch, so you do not have to.
The sensors pick up a real fall and call for help straight away. You do not have to press anything at all.
" We take care of the bureaucracy for you, so you can enjoy your life."
Marlon Besuch
CEO Gardia
Common questions.
Who can use the Premium subscription?
The Premium subscription is for individuals who are legally insured for long-term care in Germany and have at least care level 1. Additionally, there must be an emergency situation where help cannot always be summoned independently. The application will verify whether the conditions for cost coverage are met.
What costs does the long-term care insurance cover – and what do I have to pay myself?
You purchase the Gardia bracelet once yourself. The long-term care insurance fund contributes to the monthly service costs from care level 1 with a fixed rate of €25.50 (net amount). Specifically, this means:
- Statutory insurance: We bill the long-term care insurance fund directly. Your out-of-pocket contribution is €0.
- Private insurance: Private insurers reimburse this net amount. You are left with only a minimal out-of-pocket contribution of €2.55 per month. (This may vary slightly in special cases such as subsidies).
How to apply for the grant after purchase?
After your purchase, you will receive all information regarding the application process. You can then complete the application step by step and submit it to your long-term care insurance fund. We will provide you with the necessary information and guide you through the process if you have any questions.
What happens if my application is rejected?
If your application is rejected, you will incur absolutely no retrospective costs for the trial period. There is also no automatic contract extension. You then have full control: If you wish to continue using Gardia, simply actively sign up for a suitable plan yourself. And if you don't fully understand the letter from your long-term care insurance fund – get in touch. We will be happy to help you interpret it.
How long does processing by the long-term care insurance fund take?
Processing by the long-term care insurance fund usually takes a few weeks. The exact duration depends on the respective long-term care insurance fund and the completeness of the documents. As soon as you receive feedback, you will know whether and to what extent the costs will be covered.
File paperwork.
Create security.
Our digital form guides you step-by-step through the reimbursement application process. This way, you maintain an overview – without complicated paperwork.
Digital application form
Understandable step-by-step guidance
Monthly service costs reimbursable
