Customer Success Manager:in Job Advertisement
At microsynetics, we develop, produce, and distribute products in the IoT healthcare sector.
For our current project, the mobile emergency assistant "Gardia," we are looking for a Customer Success Manager (m/f/d) to join our team. Our team believes that technology should help people. That's why we have developed a product that is smart and easy to use.
At Gardia, we develop, produce, and distribute products in the IoT healthcare sector.
We are looking for a Customer Success Manager for our mobile emergency assistant, Gardia.
Your Responsibilities
- Structuring and optimizing the customer journey
- Channeling and processing customer feedback
- Supporting new customers from the start
- Supporting product development by representing customer needs
Requirements
- Completed university degree or completed vocational training with relevant professional experience
- High level of empathy to understand customer needs
- Solution-oriented approach and enjoyment of complex problems
- Good communication skills
- Initial experience with ticketing systems desirable
What we offer
- Flat hierarchies and an appreciative work culture
- Home office, digital onboarding, and flexible working hours
- Open and honest communication
- Regular team events
- Active involvement in shaping your work area
- The best idea wins
Application
Send your application with your CV by email to j.lentz@microsynetics.de.
Have we piqued your interest?
Then apply now via email with your resume.
